Sales manager of household appliances responsibilities. Job description of sales department manager, functional responsibilities

Manager is a very popular and in-demand position. Not a single enterprise, firm or organization today can do without a manager. This profession has existed as long as commodity-money relations. At all times, their main task was and is to attract customers, successful sales, and maintain the status of the enterprise.

Manager – specialist of a wide profile

A manager is a leader who holds a permanent position in an organization that operates in market conditions. He is vested with certain powers in the field of making management decisions on issues of divisions or the organization as a whole. A manager is a hired workforce, hired on specific terms to carry out activities. The main guideline for him is the plan and the amount of resources at his disposal. The main job responsibilities of a manager are to make decisions and make efforts to implement them.

Perhaps the most in demand today is middle management. This includes a sales manager, customer service manager, recruitment manager and many others. People are very interested, and at the same time unclear, what are the job and functional responsibilities of a manager? What advantages does this profession have? And is it worth choosing?

Required qualities

First of all, it is worth knowing that a manager is a manager who has professional knowledge in organizing and managing production and has a higher education. He knows how to plan personal work, that is, set goals and determine ways to achieve them, set priorities. The manager can conduct business negotiations, identify factors of unproductive work and apply measures to eliminate them.

To date, a list of requirements for a modern manager has been developed:

1. Mental capacity. These include creative creative thinking and the ability to give adequate assessments.
2. Attitude towards others. That is, he must be able to work in a team, be sociable, friendly, and treat every person in the company with respect, regardless of social status and position.
3. Personal traits. That is, strive for success, have internal motivation, a hobby.
4. Attitude to work. The initiative in decision-making must come from the manager, must be receptive to pressure, capable of delegation, and organized.

The full and fruitful work of a manager directly depends on several factors. This is the atmosphere in the team, working conditions, rational organization of the workplace. It is important to be able to get out of conflict situations and be patient.

1. Manages the work process. At the same time, it uses computer technology, communications, and ensures systematic production, focusing on the production plan and supply agreements.
2. Identifies and masters technical innovations, best practices, and methods for increasing labor productivity.
3. Engaged in the development of calendar schedules for production and release of products, while focusing on the plan.
4. Keeps daily records of how activities are progressing. This is monitoring the availability and condition of products, developing daily norms according to plan, and ensuring the rational use of transport.
5. Fills out, takes into account, regulates the execution of orders.

Head of Department

The work of a department manager is quite interesting and intense. A person in this position must be active, quick to make decisions, and responsible. It is important to be able to update sales strategies, motivate employees, and be optimistic.

The responsibilities of the department manager are as follows:

1. Adjusts production and delivery schedules, develops and implements standards for operational planning.
2. Controls the entire production process. Fills out technical documents with his own hands, monitors the availability of tools, materials, products, transport, loading facilities, prepares equipment for new products.
3. Prevents and, if possible, eliminates any violations during the production process.
4. Organizes activities to improve planning, introduce more modern and modernized technology, and means of communication.
5. Manages the work process in the warehouse, department employees, and dispatch units.
6. Conducts systematic inventory.

Project Manager: Job Responsibilities and Responsibilities

Customer satisfaction is the main goal in a manager’s work. Searching for orders, sponsors, performers - the project manager is responsible for all this. Job responsibilities mainly include activity planning, reserve management, and the ability to take risks. His work also includes:

1. Market analysis: studying the competitive environment, collecting information about consumers, their preferences and desires.
2. Searching for new and maintaining old relationships with customers.
3. Development of a strategic plan, monitoring its implementation.
4. Active promotion of activities on social networks.
5. Managing projects and events from start to finish.
6. Working with mail - receiving, processing and responding to letters, technical documentation.

Account Manager

This is perhaps the most communicative position in management. Daily communications with customers, their service, building relationships - all these are the main functions of a manager. It is extremely important to interest a person, to offer a product or service that will fully satisfy his needs.

Responsibilities of the client manager:

1. Friendly communication with clients, good developed speech.
2. Knowledge of the product or service being manufactured.
3. Attracting new clients and maintaining old ones.
4. Maintaining a mailbox. This is the systematic distribution of notifications and responses to letters.
5. Communicating with clients through communications: receiving calls, communicating on Skype, etc.
6. The ability to find an approach to each client and provide them with everything they need. If the product is out of stock, find an analogue.

HR manager

A recruiter is a specialist with a wide range of responsibilities. His main task is recruiting personnel for the company. This person must be able to correctly compose questionnaires, ask the right questions, provide consulting services, be self-possessed and impartial. The responsibilities of the HR manager are:

The profession of a manager will always be relevant and necessary. Its great advantage is the opportunity for career growth, and, consequently, receiving a decent salary. It is important not only to know the job responsibilities of a manager, but also to be able to apply them to the benefit of the company.

A sales manager is a manager responsible for the progress of the trading activities of the entire company or its individual section, for example, a department, a retail outlet, and so on. A manager may not hold a leadership position, but in his field he is equivalent to a responsible executive.

Responsibilities of a Sales Manager

The Sales Manager's responsibilities include diverse management of site sales from all angles. It ensures communication and communication between the three parties of trade: buyer, seller and manufacturer.

The sales manager must develop, plan and organize activities to create a client sales network, build ways to promote goods to their consumers, and develop a dealer network. His responsibilities include communication and cooperation with trading and manufacturing enterprises, logisticians and other intermediaries.

A variety of pre-contractual work also falls on the sales manager: he selects the optimal types of contracts, be it a sales contract or a distribution contract, outlines the forms of fulfillment of obligations by the parties, develops various pre-contractual documents, smooths out and balances disagreements in contracts and analyzes existing documentation.

Concluding contracts is another responsibility of the sales manager. It is he who monitors their quantity and quality, promptly updates statistical data about buyers, collects databases about them, taking into account all details, addresses, the state of the financial sector, average purchase volumes, and so on.

The sales manager is also involved in post-sales work: he compiles statistical tables, analyzes trends and sales volumes, and prepares reports for management.

Job Description for Sales Manager

Broad functional responsibilities, working conditions and evaluations of the sales manager's work are described in the job description. Despite the fact that the job description has its own template, in each individual company it is compiled in its own way, and is edited taking into account the company’s policy. According to this document, the sales manager must:

• Identify potential buyers of goods;
• Provide contact with the buyer and find methods to communicate with him;
• Attract the attention of clients;
• Organize product presentations through advertising and participation in exhibitions;
• Negotiate and obtain meetings with clients;
• Create a friendly emotional climate;
• Recognize and understand the needs of the client;
• Make a sale, within the framework of which deal with the client’s objections, conclude deals, create conditions for cooperation in the future, place orders.

Where does the sales manager work?

The only area of ​​business where you can find a sales manager is trade. Moreover, this trade can be very different:

1. wholesale and retail trade
2. trade order business-to-business or business-to-customer
3. sale of goods or services.

How to become a sales manager and sell-sell-sell?

A higher education is not particularly important for a sales manager, but it will be a significant advantage when applying for a job. A manager's working day often lasts longer than the standard 8 hours, during which there is a lot of communication between people, financially responsible actions and conflict situations. Therefore, the sales manager must:

• be active, sociable, friendly, capable of learning quickly;
• have a high level of stress resistance;
• be able to establish communication with people;
• have organizational skills;
• have broad knowledge of your product and related services.

Knowledge in the field of law, economics and management is welcome. The ability to work on a computer, responsibility, the ability to see the whole situation and predict its outcome, an active life position are additional advantages for a candidate at an interview. Preference is given to those candidates who are able to quickly find new ways to solve problems while maintaining corporate ethics.

How much does a good sales manager cost?

The average salary of a good specialist on the market has a wide range: from a thousand dollars to several thousand.

The amount of a specialist’s income directly depends on his sales skills, personal responsibility, as well as the state of the market - the masses’ assessment of the prestige of the product and its “salability.”

How to get promoted quickly?

The main condition for rapid career growth has always been self-improvement of one’s personality and professional skills.

Take the initiative into your own hands! Leaders always notice courageous and persistent people.

Stay one step ahead! Anticipate and follow trends, collect and analyze statistical indicators of your work, and then submit reports to management.

Find out more about your product, study and practice sales techniques; fortunately, they are very easy to find in specialized literature or on the Internet.

Courses and trainings for sales managers

If you wish, you can attend courses or trainings for sales managers. Such training programs are designed in a special way to introduce a specialist to the theory of sales and immediately practice it in practice.

Don't want to open your own small business? very interesting option! For example, making nails or cooking hot dogs.

During the trainings, they study the psychology of sales and buyers, practical methods of attracting customers and turning them into regular customers. A good training leader should teach a manager to get rid of internal constraint, improve his internal qualities and set goals, and build trusting relationships with colleagues and customers.

Working as a sales manager requires the applicant to have a large stock of skills and abilities, a wide knowledge base in many fields of science, and a high level of development of personal qualities, but in return it provides enormous, irreplaceable experience in communicating with people.

"In this article we offer a Job Description for an Active Sales Manager.

Job Description for Active Sales Manager

1. General Provisions

1.1. The Active Sales Manager belongs to the sales department and reports directly to the Head of the Sales Department.

1.2. The main task of the Active Sales Manager is to: increase the company's sales volume.

1.3. A person with at least a secondary education, who has completed an appropriate internship, and with at least six months of work experience is appointed to the position of Active Sales Manager.

1.4. The Active Sales Manager is appointed and dismissed by order of the Director upon the recommendation of the Head of the Sales Department.

1.5. In his activities, the Active Sales Manager is guided by:

— regulatory documents on the work performed;

— methodological materials concerning relevant issues;

— the charter of the Enterprise;

— labor regulations;

— orders and instructions from the head of the sales department;

- this job description.

2. Must know

2.1. Basic rules (operating procedures);

2.2. Organization structure;

2.3. Fundamentals of entrepreneurship, rules and principles of sales;

2.4. Internal labor regulations;

2.5. Labor protection, safety and fire protection rules and regulations;

2.6. Psychology, ethics of business communication, rules for establishing business contacts and conducting telephone conversations;

2.7. A computer program installed in an organization to manage the process of providing services;

2.8. Assortment, classification, characteristics and purpose of products sold.

3. Job responsibilities

3.1. Receive incoming calls.

3.2. Application processing.

3.3. Cold calls.

3.4. Conducting negotiations with clients.

3.5. Conducting meetings with clients.

3.6. Transfer of requests to the logistics department and supply department.

3.7. Control of payment of issued invoices.

3.8. Control of shipments.

3.9. Shipment of goods.

3.10. Shipping planning (day, week, month).

3.11. Fulfillment of the sales plan.

3.12. Planning tasks (day, week, month).

3.13. Analysis of statistics of commercial work with clients and response to changes.

3.14. Document flow (invoice, specification, approval protocol).

3.15. Work in 1C (maintaining a database, filling out a client card, processing applications).

3.16. Filling out reports (day, week, month).

3.17. Participation in work meetings.

3.18. Drawing up a sales forecast (day, week, month).

3.19. Interaction with other departments.

4.1. Raise the issue of payment for overtime work in accordance with the provisions, documents and orders regulating the remuneration system for employees of the Enterprise.

4.2. Report to senior management about all identified deficiencies within your competence.

4.3. Make proposals for improving work related to the responsibilities provided for in this job description.

4.4. Require management to provide assistance in the performance of their duties and rights.

4.5. Require management to provide organizational and technical conditions and prepare established documents necessary for the performance of official duties.
5. Responsibility

5.1. The active sales manager bears disciplinary responsibility for the quality and timeliness of fulfillment of the duties and assignments assigned to him.

5.2. The active sales manager bears disciplinary liability for his violation of the norms and rules established in the personnel regulations of the Enterprise, regulations on corporate culture and other internal documents and orders regulating labor relations between employees and the Enterprise.

5.3. The active sales manager bears financial responsibility for the safety of the property and other material assets and funds entrusted to him for sale and work.

5.4. The active sales manager is responsible, according to current legislation, for:

Violations of the rules and regulations governing the financial and economic activities of the Enterprise.

Acceptance for execution and execution of documents on transactions that contradict the law, approved regulations and documents.

For causing material damage and damage to the business reputation of the Enterprise.

6. Final provisions

6.1. This Job Description is drawn up in two copies, one of which is kept by the Company, the other by the employee.

6.2. The Tasks, Responsibilities, Rights and Responsibilities of the Active Sales Manager can be clarified in accordance with changes in the Structure, Tasks and Functions of the company.

6.3. Changes and additions to this Job Description are made by order of the Director of the Enterprise.

Director

________________________

__________________________

(signature) (surname, initials)

"___" ___________20__

I have read the instructions: _________________________

The service sector is one of the most promising areas of the economy, due to its high demand and the constant introduction of new technologies. This factor had a positive impact on the popularity of the specialty of product sales manager. This official has many functions and acts as a link between the customer and the trading company. It is important to note that representatives of this profession are responsible performers, which leaves its mark on their professional activities. Below we propose to consider what the responsibilities of a sales manager are.

Sales manager is one of the most popular professions, because it is this specialist who, in fact, ensures the financial well-being of the company

Getting to know the profession

Each organization conducting trading activities has a representative of the profession in question on its staff. The responsibilities of this official include drawing up a plan for the financial development of the company and developing a product sales strategy. SM (sales manager) must have public speaking skills and the gift of persuasion in order to interest a potential buyer and formalize the contract. It is important to pay attention to the fact that these managers “accompany” the client even after signing the contract, providing consulting services. As practice shows, representatives of this direction are in high demand in the field of wholesale sales.

The employees’ task is to create new marketing channels and tools aimed at attracting the attention of potential audiences to the products offered.

Products produced by a trading enterprise are distributed through intermediaries, who redirect the goods to smaller outlets. To organize the right sales market, the manager needs to build competent relationships with each link in this chain. It is important to note that there are excessive demands on representatives of this profession. First of all, they relate to personal qualities and the desire for constant self-development. As the managers themselves say, this profession is a calling and a state of mind. Developed public speaking skills, the gift of persuasion, knowledge of buyer psychology and analytical abilities allow many people to reach professional heights and realize their potential.

Manager's responsibilities

The functional responsibilities of a sales manager may vary depending on the size of the trading enterprise. As a rule, the manager not only communicates with the company’s clients, but also collects various information that is closely related to the chosen market niche. Preparation of documentation, concluding contracts and developing various tools for promoting goods are the main functions of such an employee. In most cases, a manager is an office employee who makes deals while at his workplace. It is important to note that in the area under consideration there is a kind of hierarchy, which explains the connection between the rank of an employee and his job responsibilities.

The job description of a representative in this area includes many different functions, from calling potential clients to interacting with specific points of sale of finished products. In this area, the well-coordinated work of the team is the main criterion for the productive activities of the entire company. The volume of sales and revenue depends on managers. The job description of a sales manager is divided into four conventional sections:

1. Activities aimed at increasing the customer base and sales volume. This section also includes the development of tools used to obtain maximum benefit from the sector where work is carried out.
2. Development of a product promotion strategy, analysis of the company's activities and profit planning.
3. Transactions.
4. Support and control of the implementation of each stage of the contractual relationship.

The main task of the manager is to sell the company’s goods and services, expand the circle of clients and maintain partnerships with them

Also, the job responsibilities of a sales manager depend on his rank. Additional functions include the constant expansion of the company’s customer base, negotiations, processing of incoming requests and calls, and consultation with regular customers. In addition, the manager needs to constantly maintain the level of relations with wholesale buyers and offer them “special” conditions for concluding additional transactions. The responsibility for developing a system of discounts and other bonuses for regular customers also rests with representatives of this profession.

It should also be noted that not all managers enter into contracts while in the company’s office. Quite often, specialists have to travel to the consumer’s premises. The result of the specialist’s work is positive feedback from the customer and an increase in sales volumes. To do this, the employee needs to find an individual approach to each potential customer and develop a personal offer. In this matter, it is very important to properly motivate the end consumer for fruitful cooperation. For this purpose, activities are carried out to collect and process information about potential clients.

To increase the client base, the manager must work not only with large organizations, but also with individuals. It should be separately mentioned that when concluding transactions with individuals, a number of features of such agreements must be taken into account. Separately, it is necessary to highlight the responsibilities associated with the reception and assessment of product quality.

The responsibilities of the product sales manager include monitoring the display of products in retail outlets. This official is responsible for formulating the pricing policy and checking the expiration date of the products offered. To create an optimal pricing policy, a detailed analysis of the potential of a specific outlet is required. After developing this plan, forecasts are created related to the amount of expected revenue.

Those managers whose activities are focused on increasing sales volumes are required to conduct various trainings and master classes aimed at developing professional qualities among lower-ranking employees. Such specialists are developing a structure for holding various presentations and exhibitions where advertising of the company’s products will be carried out. It is thanks to such advertising that the volume of concluded transactions and the level of potential consumers increases.

Regardless of rank, a product sales manager must constantly study the market segment in which the company operates in order to timely implement measures aimed at optimizing the production process. To do this, competing organizations, their advantages and disadvantages are carefully studied. Every month, the management department prepares financial statements, which indicate the volume of sales of goods and list the work performed.

A negligent attitude towards one's own labor obligations can lead to the loss of major clients, which will affect the financial stability of the company. This means that the manager's job responsibilities have an important role in the operation of the entire company. First of all, this applies to the relationship between representatives of this profession and customers. For example, let’s look at the list of requirements for an employee in the field of food sales or small household appliances:

1. Tasting of new assortment and holding various promotional events.
2. Control over the display of products on the counter of a retail outlet.
3. Development of trainings dedicated to the products sold and their features.
4. Active assistance to merchandisers.

As practice shows, job descriptions are closely related to the activities of the company.

A sales specialist spends most of his working time in negotiations (telephone or personal)

Most employers develop their own documents regulating the functions of managers. This can be either “cold calls” or on-site negotiations with clients. Above, we have listed the main functions of representatives of this profession. In practice, the range of official powers can be significantly wider. To increase sales volume and personal growth, managers need to constantly undergo training. As a rule, finding clients ready to cooperate is only the first stage of work. It is very important to be able to develop the right strategy that will allow you to retain the client and encourage them to use additional services of the company. This task can only be performed by a true professional in his field, who has all the necessary skills and personal qualities.

Product sales manager ranks

The responsibilities of a sales manager vary depending on their rank. Let's look at the most common specializations in this profession. First of all, these are active sales specialists. Such employees work away from the office, carrying out various events aimed at increasing the interest of potential audiences in the company’s offer. Often these employees have to make cold calls to replenish the client base.

A passive sales manager has similar responsibilities. This specialist interacts with an existing customer base. Also, a passive sales specialist often communicates with potential buyers who have completed an “introduction course” to the activities of a trading company and are interested in their offer. This employee must make a presentation, the purpose of which is to convince the client of the bilateral benefits of the agreement.

The specialty of a direct sales manager has a high degree of similarity to the position of an active sales manager. This employee holds personal meetings with each potential buyer, which leaves a unique imprint on the requirements for the employee’s personal qualities. First of all, he must have a presentable appearance, have oratory skills and the gift of persuasion. In this matter, a special role is given to flexibility of character and the ability to adapt to the interlocutor. Most representatives of this profession know all the intricacies of marketing, know how to use various psychological techniques and have increased resistance to stress.

Telesales is a fairly young and promising area. These employees are engaged in active sales using a telephone customer base. The task of representatives of this direction is to interact with existing customers to advertise new products and collect feedback on the purchased product. This means that such managers are engaged in distributing new products among the company's existing clients.

The position of sales manager is available in any company, firm or organization engaged in one or another type of trading activity.

Senior manager is an intermediate rank between the head of a department and an ordinary employee with high sales figures. The task of this official is to organize and coordinate the work of the department. Often, a representative of this specialty exercises control over the work of the entire department. The main responsibilities of a sales manager at this rank are related to optimizing the work process in order to ensure the financial stability of the company. In order to obtain this position, you must have a higher education and solid work experience in the field in question. Before assuming authority, a manager must undergo a refresher course at a specialized institution.

Development manager is a universal position that combines a number of standard powers and the functions of a company director. Strict requirements are imposed on representatives of this area. The task of this official is to develop a product sales strategy. To accomplish this task, the employee must constantly monitor market changes and develop new ways to optimize the production process in order to increase the profitability of the company's assets. For this purpose, various promotions, product exhibitions and other events are held.

Wholesale transactions specialist - this employee’s task includes concluding various transactions. It is important to note that these employees are not engaged in attracting new clients. All work is carried out with existing client companies. In order to realize your potential in this direction, you need to know all the intricacies of marketing and be able to predict changes in the market.

Office sales is one of the most interesting areas of management. As a rule, such employees work only in the office and prepare various documents. The main function of the office sales manager is cross-transactions that are concluded with clients who contact the company independently. The responsibilities of this official include the development of presentations advertising manufactured products. In addition, such employees carry out various activities aimed at improving the quality of customer service.

Sales and purchasing specialist is one of the most specific specialties. At the stage of formation of the company, this person develops a procurement plan. After creating this plan, the employee proceeds to filling the warehouse and drawing up financial documents. In addition, the task of this employee is to resolve various conflicts that arise between the company and suppliers. Representatives of each of the above specialties must have basic knowledge in this area.

Assistant manager is an assistant who performs all the routine work for the senior manager. The responsibilities of this person include drawing up reports, filling out contracts and preparing commercial proposals. In addition, assistants have the right to independently sell products. It is important to note that there are strict requirements for assistant senior managers. This category of workers must understand various legal aspects of the chosen field of activity and be able to analyze changes in the market.

People with any education can master the skills of a sales manager

Requirements for candidates for the position of manager

Having considered the functions of a sales manager, we can highlight a list of skills and personal qualities that an applicant for this position must have. Personal qualities include increased resistance to stress, public speaking skills and the gift of persuasion.. Since this position involves constant interaction with potential clients of the company, the manager must have a presentable appearance and be able to competently express his thoughts.

Many employers prefer to hire workers who have practical experience in this field and are able to work in the 1C program and electronic catalogs. Also among the mandatory requirements for applicants, one should highlight the presence of a higher education and the ability to draw up various documents.

In contact with

I CONFIRM:

[Job title]

_______________________________

_______________________________

[Name of company]

_______________________________

_______________________/[FULL NAME.]/

"_____" _______________ 20___

JOB DESCRIPTION

Sales Manager

1. General Provisions

1.1. This job description defines and regulates the powers, functional and job responsibilities, rights and responsibilities of the sales manager [Name of the organization in the genitive case] (hereinafter referred to as the Company).

1.2. The sales manager is appointed and dismissed in accordance with the procedure established by current labor legislation by order of the head of the Company.

1.3. The sales manager belongs to the category of specialists and reports directly to [name of the immediate manager] of the Company.

1.4. A person with secondary vocational education without any work experience requirements or secondary (complete) general education and work experience in sales structures of at least 1 year is appointed to the position of sales manager.

1.5. The Sales Manager is responsible for:

• organizing work to ensure the functioning of the Company’s product sales management system;
• safety of information (documents) containing confidential information (information constituting a commercial secret of the enterprise);
• for compliance with labor safety requirements and fire safety rules during work.

1.6. In practical activities, a sales manager should be guided by:

• established procedure of work (sales organization technology);
• local acts of the enterprise on sales management issues;
• rules of labor protection and safety, ensuring industrial sanitation and fire protection;
• this job description.

1.7. A sales manager must know:

• legislative and regulatory legal acts, methodological materials on organizing sales (insofar as they relate to its direct activities);
• the procedure for interaction in the process of the unit’s activities;
• technologies of work performed by the department;
• basics of business communication;
• advanced (foreign and domestic) experience in the field of sales in the profile of their work;
• techniques and methods for processing correspondence;
• organization of office work;
• forms of documents for the acceptance and dispatch of the Company’s products and rules for their execution;
• established reporting;
• internal labor regulations;
• rules and regulations of labor protection.

1.8. During the period of temporary absence of the sales manager, his duties are assigned to [deputy position title].

2. Job responsibilities

The sales manager is required to perform the following job functions:

2.1. Know the technology of sales organization, planned and actually achieved sales figures at the moment, techniques, means and methods of sales, current and future (predicted) state of the sales market, consumer properties of products... (others - please indicate specifically).

2.2. Organize the sales of the Company's products in accordance with the sales plan or sales technology and ensure the fulfillment of established sales targets.

2.3. Every month, no later than a certain date, submit to the head of the department a draft sales plan for the coming month, before the start of the planned period, distribute and bring the sales task to the attention of subordinates.

2.4. Exercise effective control over the consumption of all types of available resources, their reliable and timely accounting, and regularly reflect the results of control in working documentation.

2.5. Select and effectively apply optimal sales techniques, tools and methods.

2.6. Systematically analyze the state of the sales market (in your own and related areas), based on the results of the analysis, present to the head of the department proposals aimed at optimizing sales work.

2.7. Manage contract work.

2.8. Every month, no later than a certain date, submit to the head of the department a report on the work done in the prescribed form and provide the necessary explanations for the reporting indicators.

2.9. Establish, maintain, strengthen and develop mutually beneficial business contacts with partners in all available ways.

2.10. Manage the preparation of negotiations, personally participate in the negotiation process with the most important categories of partners.

2.11. Provide consultations to partners on all issues related to the consumer properties of the products offered and the terms of the sales contract.

2.12. Carry out systematic monitoring of timely deliveries and payments.

2.13. Maintain accounting and other sales documentation in a timely and efficient manner.

2.14. Ensure that the customer base is kept up to date.

2.15. Manage the preparation of promotional events (in your area of ​​expertise).

2.16. Maintain interaction with colleagues in the department in order to ensure maximum efficiency of its activities.

2.17. Constantly improve your professional level in the corporate training system.

2.18. Timely and fully process and submit reporting and other official documentation to the head of the unit (in addition to that specified in clause 2.8 of these instructions).

In case of official necessity, the sales manager may be involved in the performance of his official duties overtime in the manner prescribed by law.

3. Rights

The sales manager has the right:

3.1. Request and receive necessary materials and documents related to the manager’s activities.

3.2. Enter into relationships with departments of third-party institutions and organizations to resolve operational issues of production activities that are within the competence of the manager.

3.3. Represent the interests of the enterprise in third-party organizations on issues related to its professional activities.

4. Responsibility and performance evaluation

4.1. The sales manager bears administrative, disciplinary and material (and in some cases provided for by the legislation of the Russian Federation, criminal) responsibility for:

4.1.1. Failure to carry out or improperly carry out official instructions from the immediate supervisor.

4.1.2. Failure to perform or improper performance of one's job functions and assigned tasks.

4.1.3. Illegal use of granted official powers, as well as their use for personal purposes.

4.1.4. Inaccurate information about the status of the work assigned to him.

4.1.5. Failure to take measures to suppress identified violations of safety regulations, fire safety and other rules that pose a threat to the activities of the enterprise and its employees.

4.1.6. Failure to ensure compliance with labor discipline.

4.2. The sales manager's performance is assessed by:

4.2.1. By the immediate supervisor - regularly, in the course of the employee’s daily performance of his labor functions.

4.2.2. The certification commission of the enterprise - periodically, but at least once every two years, based on documented results of work for the evaluation period.

4.3. The main criterion for assessing the work of a sales manager is the quality, completeness and timeliness of his performance of the tasks provided for in these instructions.

5. Working conditions

5.1. The sales manager’s working hours are determined in accordance with the internal labor regulations established by the Company.

5.2. Due to production needs, the sales manager is required to go on business trips (including local ones).

I have read the instructions ___________/___________/ “____” _______ 20__